Your company's vendor relationships are vital to the health of your business. So if a vendor's own financial health is subpar, it could have real consequences for you. If a vendor goes out of business, you may not be able to get service, updates or replacement parts that you need. [...]
How does a company stay competitive in a fast-changing industry for 25 years? The answer to that question lies with its customers. From its inception, Summit has recognized that excellent service is the way to keep customers for the long term. By listening to the needs our customers share with [...]
Change management can be an under-appreciated part of network management. Meticulous documentation is not always a favorite task for most network administrators. It's usually worth the effort, though, because it can save you a lot of trouble over time. Today's post talks a bit about the benefits of tracking configuration [...]
Summit teamed up for an intense three-on-three basketball tournament to raise funds for the Alzheimer's Association. The "Summit Showdown" raised nearly $300 for the cause while also welcoming some healthy competition into the workplace environment. Six teams participated in the event: Below the Rim Covfefe Coffee is for Closers No [...]
Most of us have experienced poor service from a vendor at some point. Low-quality service is frustrating to say the least. In addition to that, it often carries hidden costs for the company on the receiving end. If your IT team has been dealing with low-quality service from your tech [...]
As Summit's thoughts go out to the people of Houston dealing with destruction caused by tropical storm Harvey, we thought now would be a good time to remind our readers about some best practices for preparing your IT infrastructure for a natural disaster. Regardless of whether you are protecting your [...]
Summit is excited to announce that we will be attending this year's E-Scrap conference in the sunshine state from September 18-20. The conference, which is entering its 15th year, will feature an energetic exhibit space, presentations, sessions and Q&As with some of the industry's best and brightest. All photo credit: [...]
This Wednesday morning was a special one at Summit. Common Hope came into our office with coffee and doughnuts (mmm...) to share how they’ve been empowering families for 30 years. Common Hope is a nonprofit that partners with impoverished children, families and communities to provide educational, health care and housing [...]
Virtual (or software-configured) local area networks can make network management simpler for you and improve the experience for your end users. If you're new to setting up VLANs, you'll want to start by getting an understanding of the different types you'll need to create and some of the benefits it [...]
Server monitoring is critical to maintaining uptime on your network. Staying on top of key stats like your servers' response time, hardware, temperature, power usage, memory, and disk space lets you predict and remediate problems before they happen. You have a choice as to whether you run software directly on [...]
